Refund is requested 72 hours before the booking time of the activity.
Circumstances beyond management's control that require an indefinite closure of the activity; such circumstances being at management's absolute discretion.
Customers are unable to re-book in the case of cancellation by management's absolute discretion.
Any previously amended bookings will not be eligible for refund.
Refund Rejection Terms
Applications for Refunds will be rejected if:
The customer fails to show up at location Welcome Center 30 minutes before the booking time mentioned in the ticket.
The customer (for group size upto 9) attempts to change a booking within 72 hours of the booking time of the activity.
The customer (for group size >=10) attempts to change a booking within 7 days of the booking time of the activity.
